- Shipping costs are calculated automatically at the checkout page when both the destination and delivery address are selected.
- Our carriers deliver during normal business working hours and may require a signature on receipt, we suggest your order is delivered to a work address rather than a home address.
- Our delivery times are 2- 3 Business days at any ‘Major Centres'
- And within 3 - 5 Business days for outlying areas.
- Any area outside of these Major Centres will be regarded as an Outlying area Durban, Johannesburg, Pretoria,Cape Town, East London, Port Elizabeth , George and Bloemfontein.
- We would love to deliver on time as promised.
- Due to unforseen circumstances we cannot maintain or guarantee that any order will be delivered within the stipulated time frame.
- Kindly note that once your order has been confirmed we will not be able to change the delivery address.
- In the event of any problems you may encounter regarding delivery address, please contact :firstname.lastname@example.org
- A confirmation email will be sent including your Invoice as soon as order has been received and processed.
- Also contained in this email will be the nominated courier’s tracking number with which you can track your goods.
- To track your parcel please follow the following link and select the ‘Track and Trace’button: www.dawnwing.co.za
- Please use the tracking ID / order number sent to you in your confirmation email. Upon delivery of the product, before signing for the delivery, you agree to inspect the product for any faults, defects or damage.
- In the event of a late delivery Jayshrees / Rivaz will not be held responsible for any costs or damages.
- Any customs or import / delivery duties are charged once the order reaches its destination and must be paid by the recipient of the order. We have no control over these charges and cannot predict what they may be,if any.
Deliveries will be dispatched from Mon - Thur until 3pm.
Orders placed on Thursday after 3pm, will be dispatched on a Monday.
No Deliveries on Saturdays, Sundays and Public Holidays.
A delivery fee of R99 will be levied on all purchases below R500.00.
FREE DELIVERY on all Purchases above R 500.00 - within South Africa, provided it weighs below 20 KG All deliveries couriered to Door.